About Go Rent a Car

Go Rent A Car, has its operations in UAE and Qatar. Currently operates from all major emirates of UAE and with plans for significant growth in the near future in the region. With a fleet of approximately 2000 Plus vehicles, Go Rent A Car is renowned for its quality line-up of vehicles.

Go Rent A Car, UAE launched its operations in May 2005 and is owned by Abdulla Yousif Fakhro Group (www.fakhro.com)headquartered at Bahrain ,established in the year 1888. We are proud to be one of the longest serving group and professionally managed firm in pockets of the GCC.

The foundation of GO Rent A Car is built on a philosophy of exceptional customer service. That fundamental principle is passed on to each employee through our unique “Customer First” training program. Our attention to customer service and our fleet of fine quality rental cars and car hire products is complimented by our strong line-up of business travel and Luxury travel services available at all Go Rent A Car locations.

Go Rent A Car serves local community, International Tourists and provides transportation solutions to for Corporate clients. Our aim is to give the most efficient and cost effective services whilst maintaining the highest quality standards. It offers “Best Value for Money” to all types of customers for Short Term as well Long Term Rentals with brand new fleet of vehicles and customer friendly service.

VISION

As the 21st century dawns, our vision changed little from that of our forefathers in the 19th century, serving our customers with fairness and integrity, providing good value for products and services of the highest quality and being sensitive to the needs of our own employees and the community at large.

CUSTOMER SERVICE

We at Go Rent A Car hope you have an enjoyable and stress-free car rental experience each time you rent with us. We welcome your feedback--whether positive or otherwise--because it gives us an opportunity to learn and how we can serve you better next time.

If you were left unsatisfied by your rental with Go Rent A Car please give us the chance to address the situation and keep your business. The quickest and most efficient way to resolve an issue is to bring it to the attention of one of our employees at the rental location when you pick up or return your vehicle.

To allow us to provide you with the best possible service, please be prepared to provide our customer service representative with complete details about your rental:

Renter’s name
(The name on the rental agreement)
Your contact information, including how you would like us to get back to you
(For example, by telephone, in writing via standard mail or electronic mail)
Rental agreement number
Rental pick-up location
Rental pick-up and drop-off date
The details of your concern or complaint

If you choose to get in touch with us via telephone, please make sure you have sufficient time so that our customer service representative can look into all the details surrounding your case to resolve the issue as quickly as possible. You can also choose to get in touch with us via electronic mail.

Go Rent A Car – Customer Service ( UAE)

Tel : +971-4-3768222
Email : customercare@gorentacarme.com
24/7 Road Side Assistance: +971-52-6100214
Toll Free : 800-GOCAR ( 800-46227)

Go Rent A Car – Customer Service ( QATAR)

Tel : (Qatar) +974-4-325500 (Between 0830 hrs and 1730 hrs).
Email : info.qatar@gorentacarme.com
24/7 Road Side Assistance: +974-4-325500

We believe in the safety of our customers and we go that extra mile in delivering so.